Terms & Conditions
These Terms & Conditions apply to the supply of photo booth and related
event services (the Services) by The Mighty Booth (the Supplier, we, us)
to the Client (you). By placing a booking, you agree to these terms.
If anything is unclear, please contact us before booking.
1. Definitions
- Booking: your confirmed reservation for Services, following acceptance
of our Quote/Invoice and payment of any Deposit.
- Deposit: a non‑refundable amount due to secure your Booking.
- Event: the date(s), time(s) and location(s) where Services are to be
delivered, as set out in the Booking.
- Hire Period: the contracted operating time of the booth or service at
the Event, excluding setup and breakdown.
- Idle Time: time on site when the booth is present but not operating at
your request (e.g. during speeches or room turnaround).
2. Quotes, Booking & Contract
2.1 Quotes are valid for 14 days unless stated otherwise.
2.2 A Booking is confirmed only when we issue written confirmation after
receipt of the Deposit (or full payment if required). We may decline a
booking at our discretion.
2.3 Any changes requested after confirmation (date, venue, times,
package options) are subject to availability and may incur additional
charges at our then‑current rates.
3. Payment Terms
3.1 Unless otherwise agreed in writing:
- Deposit: 25% of the total is due to secure the Booking and is
non‑refundable.
- Balance: the remaining amount is due 14 days before the Event.
3.2 For Bookings made within 14 days of the Event, full payment is due
upon booking.
3.3 We accept payment by bank transfer or card (fees may apply for
certain methods). Late payments may delay service provision.
4. Cancellations & Postponements
4.1 Your right to cancel:
- More than 60 days before the Event: Deposit is retained; any balance
paid is refunded.
- 60–15 days before the Event: 50% of the total Booking value is due.
- 14 days or fewer before the Event: 100% of the total Booking value is
due.
4.2 Postponements are treated as cancellations unless a new mutually
available date is agreed in writing. We will apply reasonable efforts to
accommodate a new date; administrative fees may apply.
4.3 Our cancellation: If we must cancel due to circumstances within our
control, you will receive a full refund of monies paid for the affected
Services. This is your sole remedy.
5. Access, Space & Power Requirements
5.1 You must ensure safe and timely access to the venue, including any
required parking, loading, and lift access. If access is delayed or
unsafe, we may shorten the Hire Period without refund.
5.2 Minimum space: typically 2.5 m x 2.5 m floor space with 2.3 m
headroom (or as specified for your package). Additional space may be
required for backdrops, props, and queues.
5.3 Power: a single 13A socket (UK) within 5 m of the setup area on a
dedicated circuit. Venue power must be safe and compliant. We cannot run
from generators unless approved in advance.
5.4 Environment: indoor, dry, level floor, free from hazards, and away
from heat sources or excessive dust. Outdoor setups require full weather
protection and our prior written agreement.
6. Setup, Hire Period, Idle Time & Overtime
6.1 Setup and breakdown time is outside the Hire Period. We typically
require 60–90 minutes to set up and 45–60 minutes to pack down.
6.2 Idle Time can be pre‑booked (chargeable). Unplanned idle time caused
by venue schedules may reduce the operating time with no refund.
6.3 Overtime is subject to crew availability and is chargeable per
commenced hour at our then‑current rate, payable on site or invoiced
post‑event.
7. Venue Approvals & Compliance
7.1 You are responsible for obtaining any venue approvals required for
our equipment (including RAMS, PAT, PLI certificates). We hold public
liability insurance and PAT certification and can provide documents on
request.
7.2 We reserve the right to refuse or cease operation if the venue is
unsafe or non‑compliant, or if our crew are subjected to abuse or unsafe
conditions. No refund will be due in such cases.
8. Props, Backdrops & Damage
8.1 Props and backdrops are supplied subject to availability and may
vary from images. We may withdraw items at our discretion for safety or
condition reasons.
8.2 You are responsible for any loss of or damage to our equipment or
props caused by you, your guests, or third‑party suppliers (fair wear
and tear excepted). Repair or replacement costs will be charged at
reasonable market rates.
9. Service Delivery & Performance
9.1 We will deliver the Services with reasonable care and skill.
9.2 Photo quality depends on venue conditions (space, lighting, power).
Where possible, we will adapt, but sub‑optimal conditions may affect
results. This does not constitute a service failure.
9.3 We are not responsible for delays or interruptions caused by venue
power failures, Internet outages, or restrictions beyond our control.
10. Image Use, Licensing & Guest Conduct
10.1 Unless agreed otherwise in writing, you receive a non‑exclusive
licence for personal and internal business use of images delivered.
Commercial exploitation, resale, or publication (including paid media)
requires our prior written permission.
10.2 You must ensure guests behave responsibly. We may refuse service to
intoxicated or abusive individuals and may pause/stop operation for
crew safety. No refunds will be due in such cases.
11. Data Protection, Privacy & GDPR
11.1 Roles: For on‑site capture where we determine equipment and process
means, we act as Controller for operational processing. Where we process
personal data strictly on your documented instructions (e.g. branded
data capture, CRM uploads), we act as Processor and a separate Data
Processing Addendum (DPA) may apply.
11.2 Lawful basis: Typical bases include performance of a contract
(providing the Services) and legitimate interests (ensuring safe and
effective operation). Where consent is required (e.g. marketing
subscriptions), we will obtain it in a compliant manner.
11.3 Retention: Event images and related personal data are generally
retained for up to 90 days after delivery, unless otherwise agreed or
required by law, after which they may be deleted or archived.
11.4 Sharing: We may share limited data with trusted sub‑processors
necessary to deliver the Services (e.g. print labs, gallery hosts,
transfer providers), all subject to appropriate safeguards.
11.5 Your responsibilities: You must provide any required venue or guest
notices, and you are responsible for your own marketing compliance. If
you instruct us to process data, you warrant that you have a lawful
basis and appropriate notices/consents.
11.6 Rights: Individuals may exercise UK GDPR rights by contacting us.
We will assist you with any data subject requests relating to processing
we conduct on your behalf.
12. Intellectual Property
12.1 We retain all intellectual property rights in our equipment,
software, templates, overlays, and workflows. Deliverables are licensed
as set out in Clause 10.
12.2 You warrant that any branding, artwork, or materials you supply do
not infringe third‑party rights. You grant us a licence to use such
materials solely to deliver the Services.
13. Insurance & Liability
13.1 We hold public liability insurance; evidence can be provided on
request.
13.2 Nothing in these terms limits liability for death or personal
injury caused by negligence, fraud, or any liability that cannot be
excluded by law.
13.3 Subject to 13.2, we are not liable for: loss of profit, loss of
business, loss of goodwill, or any indirect or consequential loss.
13.4 Our total liability arising under or in connection with the
Services is limited to the total amount paid for the Booking.
14. Force Majeure
We are not liable for failure or delay caused by events beyond our
reasonable control, including but not limited to extreme weather,
epidemics, strikes, transport failures, or venue issues. If performance
is materially affected, we may offer to re‑schedule where feasible or
cancel with a refund of monies paid for undelivered Services.
15. Complaints
Please raise any concerns as soon as possible during the Event so we can
attempt to resolve them. Formal complaints should be submitted in
writing within 7 days after the Event with reasonable details.
16. Notices
Formal notices must be sent to the contact details provided in the
Booking confirmation and are deemed received on the next Business Day if
sent by email, or two Business Days after posting first‑class within the
UK.
17. Governing Law
These terms are governed by the laws of England and Wales and the
English courts have exclusive jurisdiction, except that consumers in
Scotland or Northern Ireland may bring claims in their local courts.
18. Contact
For questions about these Terms & Conditions or data protection, please
contact us using the details on our website or your Booking
confirmation.
—
Last updated: 31 October 2025